Satisfaction Guaranteed

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No Returns Policy

Due to the nature of our products, we are unable to accept returns or exchanges on freshly packaged herbal teas or aromatic sprays. However, your satisfaction is our priority, and we will work closely with you to ensure a positive experience.

Why We Do Not Accept Returns

• Product Integrity: To maintain the quality and freshness of our herbal teas and aromatic sprays, we cannot accept returns as this could compromise the integrity of the products. Each item is freshly packaged and carefully handled before it reaches you.
• Hygiene Concerns: Herbal teas and aromatic sprays are personal wellness items. To uphold strict hygiene standards, we are unable to resell returned products.

Final Sale

All purchases of freshly packaged herbal teas or aromatic sprays are considered final and are not eligible for return, refund, or exchange. If there are any issues with your order, such as receiving the wrong product or damaged packaging, please contact us within 48 hours of receiving your order. We will review your case individually and take appropriate action.

Contact Us

If you have any questions or concerns about this policy, or need assistance with your order, please don’t hesitate to contact us. Your satisfaction is guaranteed, and we are here to help.

We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit our website or use our services. 

Information We Collect

We may collect the following types of information when you interact with AYURTCM:

• Personal Information: Name, email address, phone number, billing information, and other details you provide when making appointments, subscribing to newsletters, or filling out forms.
• Usage Information: IP address, browser type, pages visited, and other data related to your browsing activity on our website.
• Cookies: We may use cookies to enhance your experience and track your preferences.

How We Use Your Information

The information we collect may be used for the following purposes:

• To schedule and manage appointments or consultations.
• To communicate with you regarding services, promotions, and updates.
• To process payments and provide customer support.
• To improve our website and tailor it to your preferences.
• To comply with legal requirements and resolve disputes. 

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Third-party companies that assist us with website hosting, payment processing, email delivery, and other essential functions.
• Legal Obligations: Authorities, if required by law, or in response to valid legal processes such as subpoenas or court orders.

Data Security

We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your data, subject to legal and contractual obligations.
• Opt out of receiving promotional emails by clicking the unsubscribe link or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and improve your browsing experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites you visit.

Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us.